The Naylor Difference

Customer service is what makes the difference between a good real estate agent and a great agent. We know the value of answering calls and texts as soon as possible. When purchasing a home, whether you’re a first-time buyer or moving into the dream home you’ve been saving decades for, there are questions that will always rise up. Being a great Rockwall Real Estate Agent means anticipating the questions that people looking for homes for sale Rockwall TX may ask, and working on providing answers before their fear can take a foothold.

Selling a home is so much more of a transaction than an experience. What that means is that the seller is looking to check off the required boxes so the client can move on with their next phase of life. The inspection period is often the most stressful time for the seller. Understanding what the buyer is requesting and making sure it’s a valid claim before approaching the seller with the request can keep heads calm. We are one of those Rockwall Real Estate Agent that absolutely loves putting ourselves in the shoes of both the buyer and the seller no matter which side I’m representing. We will always work for our client’s interest but there is an advantage to being both a buying and listing agent. Having the experience of working with buyers and sellers allows us to understand the emotions involved with the buyer and the finances anticipated with the seller.

We answer questions quickly. We read emails, texts and listen to voicemails as soon as we can and respond immediately. Whether we need time to get the answers needed, our clients know what is happening and what steps are being taken to resolve the concerns. Absorbing unnecessary worries is one of our strengths. There are times when we learn from the other Rockwall Real Estate Agent or the lender that flags have been raised, we’ll stop, analyze and pray before approaching my client. Many times, the flags are resolved quickly. Oftentimes the flags are raised in the evening when no resolution can be made. Letting the clients sleep and discussing in the light of day is always the smart move. And time often remedies the concerns. We love saving our clients from an imaginary concern.

Our philosophy when helping my clients sell or purchase a home is to always try to achieve a win-win. We want our clients getting the most money in their pocket when the transaction is over and the other side of the contract to feel that they were treated fairly and would happily work with our clients and us again if the opportunity arose again in the future.

There are some Rockwall Real Estate Agent who want to feel like they are “buried” on the other side by bullying and doing as little for the other side as possible. We want the buyer and seller to know that we work at the highest level of professionalism and will do the right thing for everyone. We do work for one side of the transaction and that is apparent, but there are times when all parties involved are going to be impacted and we want it to be a blessing to everyone when all the dust has settled. Putting on the hat of the other realtors helps me to keep things in perspective and explain to our clients why they might be asking for certain things or acting a bit stubborn. Does that mean we’re going to give in to the other party? No. But understanding their frame of mind can at least put tempers and frustrations at ease.

Building relationships is why we are one of the Rockwall Real Estate Agent serving this community. When you see a doctor, they ask if you’ve had a death, a birth or a move recently. Moving is just as stressful on your body as adding or losing a family member. Reestablishing community roots takes time, effort and perseverance. We want to hold your hand and draw you into your new community as quickly and easily as possible. Much of that happens after the closing. As your Rockwall realtors, we are on the journey with you well after you leave the closing table. We are here for you to win long term.

One of the most important aspects of any real estate transaction is aligning the budget and time frame with your goals. As your trusted real estate expert, we understand the importance of sticking to a budget and respecting your timeline, whether you're buying or selling. Our approach is all about setting realistic expectations from the start and keeping you informed every step of the way, so you never feel left in the dark.

When you're buying, we make sure to match your dream home with your financial plan. We provide guidance on what fits within your budget, factoring in not just the price of the property but also any hidden costs like maintenance, closing fees, or property taxes. Our goal is to make sure you're fully prepared financially before making any major decisions.

For sellers, we take into account your desired time frame for closing and work to position your property strategically in the market to meet that deadline. We understand how crucial timing can be, whether you're moving for a new job, relocating to a different city, or trying to close before a specific event. With our expertise, we maximize the exposure of your home while keeping your timing goals in mind, whether you're looking for a fast sale or a more flexible closing date.

We believe we have been blessed greatly as one of the highest-rated Rockwall Real Estate Agent and we want to be a blessing to the community we are so fortunate to live in. So many people have established nonprofits around us, and their causes are bigger than any one person can achieve. We want to use our platform as one of the many Rockwall Real Estate Agent to bring resources and awareness to these charities.

When Sarah started doing drive-in movie events, she did them for free but was unable to estimate how many participants might have attended. As the events began to grow, the parking needed to be monitored as we were running out of space. To embrace her desire to benefit local charities and keep an eye on participants, she began selling tickets per carload. The price was never meant to deter anyone from coming but now she had money that she could use to bless others. What a great growing pain to learn from. We now have the fortunate opportunity to choose different nonprofits and use the money from amazing community events and bring awareness and resources. Another opportunity that we have as a Rockwall Real Estate Agent is to provide a win-win for my clients and community.

Through partnering and donating with local charities and organizations we have the opportunity to help grow and expand the place we call home. This is where the heart of this Rockwall Real Estate Agent team, through finding people their dream home or selling their current property we have been able to give thousands of dollars to local charities such as:

  • Home and Heart
  • Lone Star CASA
  • Helping Hands
  • Patriot Paws
  • The Children’s Advocacy Center for Rockwall

When it comes to real estate in Rockwall, Texas, we pride ourselves on offering nothing less than exceptional service. Our commitment to excellence has earned us recognition as one of the top real estate agents in the area, and our award-winning service is a direct result of the hard work, dedication, and care we put into every transaction.

We believe that the best way to serve our clients is by going above and beyond, not just meeting expectations, but exceeding them. Our success is measured not just by the number of homes we help buy or sell, but by the relationships we build along the way. That’s why so many clients consider us their trusted real estate partner long after the deal is done.

Being recognized for our service isn’t just about winning awards—it's about the tangible impact we make in people’s lives. From our thorough market knowledge to our personalized guidance and attention to detail, we ensure that every step of the process is smooth, stress-free, and tailored to your unique needs. Whether it's a first-time homebuyer or a seasoned seller, we bring the same level of professionalism and care to each and every client.

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Why We Give

We believe we have been blessed greatly as one of the highest rated Rockwall Real Estate Agent and we want to be a blessing to the community we are so fortunate to live in. So many people have established nonprofits around us, and their causes are bigger than any one person can achieve. We want to use our platform as one of the many Rockwall Real Estate Agent to bring resources and awareness to these charities.

When Sarah started doing drive-in movie events, she did them for free but was unable to estimate how many participant might have attended. As the events began to grow, the parking needed to be monitored as we were running out of space. To embrace her desire to benefit local charities and keep an eye on participants, she began selling tickets per carload. The price was never meant to deter anyone from coming but now she had money that she could use to bless others. What a great growing pain to learn from. We now have the fortunate opportunity to choose different nonprofits and use the money from amazing community events and bring awareness and resources. Another opportunity that we have as a Rockwall Real Estate Agent to provide a win-win for my clients and community.

WHAT OUR CLIENTS SAY

Sarah Naylor is the most amazing real estate agent! She is the best Real Estate Agent in Rockwall County. She sold our home in HPR and helped buy our new house in Lavon. Super knowledgeable, easy to work with, and extremely patient.

— Teresa H.

WHAT OUR CLIENTS SAY

Sarah Naylor goes above and beyond in everything she does. She actively looks for ways to serve her clients and her community, all while building relationships that continue even after the professional work is completed. I would highly recommend Sarah to anyone looking for assistance in real estate - you will be involved, informed, and encouraged through the whole process.

— Rachel W.

WHAT OUR CLIENTS SAY

Sarah is a class act! She leads with honesty and integrity! She went above and beyond to sell my property. I highly recommend her to anyone looking for a real estate Agent!

— Amie D.

WHAT OUR CLIENTS SAY

Sarah did an amazing job helping us sell our property. She went above and beyond and made the entire process a wonderful experience! Thank you, Sarah

— J G.

WHAT OUR CLIENTS SAY

Sarah was the best real estate agent we could have been blessed with! She helped our transition from moving out of state to Texas so much easier! She definitely is amazing and I can’t say enough about her, I would give her 10 stars if that was allowed!

— Christal S.

WHAT OUR CLIENTS SAY

Sarah was very easy to work with. She knew her business and was knowledgeable in helping us list our home at the best price. We appreciate the input she gave us when it came time to make decisions. We would recommend her to others who need real estate services.

— Judy L.

WHAT OUR CLIENTS SAY

We recently used Sarah as our real estate agent for the purchase of our home. We are so happy we chose her. She worked hard to get us into the home we had our hearts set on. She made herself available to show us houses virtually as we were not local and made the whole process a lot less stressful.

— Kathleen M.

WHAT OUR CLIENTS SAY

Sarah was awesome. I do not live in the area where I was selling my mom’s house, so took a chance when picking. I made the right choice. As I was concerned about when it would sell, she showed confidence in the process and kept me patient. She was ready with every question and communicated with me often. Thank you, Sarah, I would recommend you anytime.

— John S.

WHAT OUR CLIENTS SAY

Sarah was very supportive throughout the sales process and gave me the best professional advice. Very easy to work with! Above all, I appreciate her selflessness. She is always willing to help and has your best interest as a priority.

— Art D.

WHAT OUR CLIENTS SAY

What can I say about Sarah Naylor? She’s the best! Sarah assisted with the sale of my home under some challenging conditions and was my Real Estate Angel. Her persistence and professionalism along with her work ethic makes her the perfect choice! Highly recommend and wouldn’t hesitate to partner with her again! Thank you, Sarah!

— Jac P.

WHAT OUR CLIENTS SAY

Sarah worked with us long and hard to find the perfect home!

— Jessica G.

WHAT OUR CLIENTS SAY

As first-time house owners, we can not recommend Sarah enough for all her wonderful work from the beginning to the closing. My fiancé and I started house shopping during the summer and both of us were overwhelmed with how little we knew about buying a house. Not to mention all the work that goes into the process of searching with the both of us working 40+ hours a week. Sarah took care of everything, fro...

— Karla A.

WHAT OUR CLIENTS SAY

Sarah is top-notch! She is very professional. We were impressed by how quickly she responded to all of the numerous details required to sell a home. Oh did I mention, she sold our home the first day it was on the market!

— Cindy C.

WHAT OUR CLIENTS SAY

Love Sarah Naylor! She’s the best at all things she does. CG, real estate, and drive-in movies. Always feel welcome around her.

— Melissa T.

WHAT OUR CLIENTS SAY

Sarah not only does her best for others, but she also brings out the best in people. She is a tremendous asset to our community!

— Brad H.

WHAT OUR CLIENTS SAY

Wonderful realtor! Always willing to go above and beyond with your needs. Very attentive and professional. Highly recommend. Also, very involved with first responders which is where my heart is.

— Taylor B.

WHAT OUR CLIENTS SAY

My family moved from out of state to Texas and luckily we were referred to Sarah. She did not disappoint. She made the process very easy. Listened to our needs and wants and found us our perfect new home. We would recommend her to all! She is kind, friendly, and very knowledgeable. Thank you Sarah for doing all you do!

— Heidi M.

WHAT OUR CLIENTS SAY

Top-notch realtor! Genuinely wants her clients to have the best buying or selling experience possible. Sarah will go the extra mile to make your real estate dreams happen!

— Carole W.

WHAT OUR CLIENTS SAY

Making a move in real taste? Don't without talking with Sarah first. Time we’ll spend.

— John H.

WHAT OUR CLIENTS SAY

There is no one I know as community-minded as Sarah Naylor. Our area is fortunate to have someone in it who pours so much into the well-being of those who live here. That devotion to our community also makes her very knowledgeable about it. She knows the community services and those who manage them. She knows this market like the back of her hand. She knows vendors in every category to help her buyers an...

— Jane S.

WHAT OUR CLIENTS SAY

Sarah Naylor is an absolute subject matter expert in Rockwall County! Truly appreciate her partnership with our home and am grateful to have her knowledge of the city. Would highly recommend working with Sarah for all your needs.

— Carolyn W.

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Sarah has strong negotiation skills, professional expertise, work ethic, and intimate knowledge of the Rockwall County area, and her reputation is backed by multiple “Best Real Estate Agent” awards.